Operational technical support engineer Praha

Volná místa Praha Volná místa Praha

Společnost Aevi CZ s.r.o. hledá vhodného kandidáta na pozici Operational technical support engineer.

Popis pracovní pozice

What you will be doing: Operational Technical Support Engineer
o Developing understanding of troubleshooting and triaging of hybrid cloud (AWS) infrastructure
o Providing monitor and alert against critical service architecture
o Invoke the incident management process
o Develop understanding of the interdependencies of the platform
o Develop skills to drive incidents to mitigation
o Collaborate with key stakeholders to help facilitate productivity
o Contribute to documentation evolution
The successful Aevi'ator: Junior Operational Technical Support Engineer
o Foundational computer science knowledge
o Willingness to develop an understanding of customer centric decision making
o Awareness of the use case of tools such as GIT, Grafana, Bitbucket, WildFly, Java, Docker, Zabbix, & Newrelic
o Developing relevant practical programming skills (Python, Bash scripting etc)
o Strong communication (verbal and written) skills
o Ability to develop knowledge through workshops, SOPs and runbooks
o Collaborative team ethic, operating within a shift model
It bonus if you have:
o Payment industry experience, particularly in a client facing remit
o TCP/IP networking knowledge
o SQL / Aurora knowledge
o Android application knowledge
o Linux Administration skills
o English fluency is required, other languages are beneficial



You'll be joining a fun, ambitious team with a real focus on collaboration. We're flexible too, so you can work remotely or in our offices. Whatever's best for you.??

· Quick integration into a highly motivated, global team
· An open, flexible culture allowing you to work in the way that works for you
· Fun team and company-wide events
· Space, time and tools for self-development
· Career development guidance and opportunities