Customer Service Representative with Polish/Germany Praha

Volná místa Praha Volná místa administrativa Praha

Popis pracovní pozice

Požadujeme

If you enjoy working in a dynamic, client-focused environment where communication and problem-solving are key, this role could be a great fit for you.

Fluent English and one other language Polish/German
University degree (fresh graduates welcome)
At least 1 year of experience in customer service or logistics (advantage)
Strong communication skills
Goal-oriented mindset (solution-focused)

Nabízíme

Onsite work in a multinational team for a global company
120 CZK meal vouchers fully compensated by the company
5 weeks of holidays
Annual bonus paid out in your January salary
Recognition award in the form of Flexi Pass vouchers (wellbeing budget)
Covering the first 2 days of sickness with 100% of the salary
Fully paid days off as a compensation for a public holiday during the weekend
Possibility to get a MultiSport card

Náplň práce

Interface directly with assigned customers and/or suppliers to build and maintain strong business relationships
Play a key role in ensuring a positive customer experience
Address order and system support issues promptly and communicate resolutions back to customers and suppliers
Ensure flawless execution of collections processes and cash application processes
Support the resolution of customer complaints and queries in a timely and effective manner